Pet Care Policies

Does My Pet Sitter Need a House Key?

Does my pet sitter need a house key? Yes. But don’t worry. You’re not the first to ask and won’t be the last. It’s a very common question we get asked so here’s an article with everything you’ve always wanted to know our key policy.

First things first, in order to enter your home to provide pet care, we have to have a legal mode of entry. I use the term legal because when you’re hiring sit-stay-play to care for your pets, it’s a legal and binding service agreement. This means that we need certain things from you, i.e. house keys, completed client forms and payment. Keys are just one part of the process.

What happens if we don’t need to enter your home?

Does my pet sitter need a house key? Yes, two actually. Getting inside to care for your cat, dog or other pet can’t be done without a house key.

We still need house keys. Why? Let’s say we’re coming over to let the chickens out in the morning and then shut them back in the chicken shed at dusk. Now let’s pretend something got into the chicken coop and remains of your prized chickens are strewn about the ground. Blood, feathers and bones are everywhere. We have to clean the area up. Then we need to clean up.

What if you don’t have chickens?

9 times out of 10 the only people that don’t want to give us house keys are farmers that only need us to bring animals in/out without dealing with inside pets. There are occasions where we care for community cats or just pop in to feed birds, but in all of these cases we still need entry just in case an accident happens and we need the bathroom, phone, first aid, safety or shelter. What happens if you don’t agree with us having entry into your home – in an emergency situation? You’ll need to find another pet care provider. We can’t risk our safety by taking a chance and not being able to care for ourselves or your pets if some strange thing happens.

Why Two House Keys?

One key is kept with the main pet sitter and the other is kept in our secure key safe. That way if the main sitter has a problem or can’t get to your house, there’s always a spare key and another care giver from sit-stay-play that can step in.

What Happens After the Job is Over?

After the job is over and you’re home, we can return the keys because we collect a $15 key return fee at your initial consultation.

However, we encourage our clients to let us keep them in our key safe just in case you need us quickly or in an emergency situation. Future services cannot be booked unless we have working two working keys and current forms.

Why Use Sit-Stay-Play?

We insured. We’re professional. We have emergency plans in case your main sitter becomes unavailable. We have several pet care providers that can help at a moment’s notice. We’ve been helping pets and their people since 2008.

Book Now

Want to set up services right now? Click this link to request services or call Kelley Stewart at 765-744-5688.

sit-stay-play In-home pet sitting & more provides care to most of east central Indiana 24 hours a day, 7 days a week. We look forward to meeting you and your pets.

Thank you,

Kelley Stewart, CEO|Pet Sitter

sit-stay-play In-home pet sitting & more.LLC
“Your pet sitting, dog walking, poop scooping specialists!”

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